MBKG Care May need our assistance for? Check Account Status Client can check loan balance and payment status from the receipts the company regularly sends through email or SMS. In case one might miss it, click PROCEED to let us find out for you. Close Account Client can request to close account and redeem the securities once loan is fully paid. Client who wants to refinance may settle loan upon closing date at land department, click PROCEED to appoint closing date with us. Request Invoice/Receipt Client will reqularly receive invoices (except fixed-installment terms) prior to due date and receipt after repayment made for one week. In case one might miss it, click PROCEED to let us find out for you. Apply for Relief New Client who may encounter any difficulties financially, may need our assistance for certain period, click PROCEED to let us help you. Claim fire insurance In case of fire, client may want to send claim request to insurance company. Please let us help you check out your fire insurance policy and do the claim on your behalf. Claim life insurance When client passed away, the heir or client’s relatives can notify us to help claim life insurance and settle loan. Please let us help you check out life insurance policy and do the claim on your behalf. Change contact Client who wish to update contact address, email or telephone number to make sure client will receive news or updates from us, click PROCEED to let us help you. Bill Payment Form Client can request bill payment form, click PROCEED to get bill payment form